Orders & Shipping

Placing / Changing an Order

• How do I place a special order for a machine or tool that isn't on your website?
• Can I order online and pick up instore?
• How can I place an order?
• How Can I Change or Cancel My Order?
• Can I place an online order for an item out of stock?
• I’m having trouble Checking out Online?

Order Tracking

• How do I track my Busy Bee order?
• How do I report Freight Damage?
• Can I provide instructions for freight shipments?

Shipping & Delivery

• Shipping Policy
• How much does Busy Bee Tools charge for shipping?
• Does Busy Bee Tools offer expedited shipping?
• How fast do you ship and process orders?
• Do you ship orders to a non-billing address?
• Do you ship to the USA?